This morning at work we had an informal staff meeting, during which everyone (there were about twenty of us present) was asked to ‘check in’ – a technique used in the psychology practice that underpins the work the charity does. When you check in, you simply tell the other members of the group how you are feeling, and any other information that you wish to share. Today, for example, we all talked about our experience of the summer, where we’d gone on our various holidays and how we generally felt the season had gone. We also talked about our work, sharing our successes and any challenges we had faced. At the end of the meeting one of our facilitators and two of our young people turned up and joined in, which felt really lovely and inclusive.
I must be honest and admit that I usually begin sharing sessions like these with an attitude more befitting of a petulant teenager than a grown adult. I feel a bit awkward and embarrassed, and I can’t concentrate for worrying about my ever increasing to do list and how the gathering is delaying me actually getting any work done. But as soon as the sessions begin I start to relax. And today, as I listened to all the positive things my colleagues said I felt a warm glow and a real sense of pride at being part of such a fantastic and inspiring team.
It strikes me as I write this how sad it is that few people take the time to really get to know the people they work with and spend what is, let’s face it, the majority of their waking lives in close proximity to. When work builds up and you’re feeling the pressure it’s far easier to fire off an email than pick up the phone or meet face to face. It’s also easy to let small niggles about another person build up so that, before you know it, your whole relationship has deteriorated beyond all repair, with you treating one another at best like automatons and at worst with ill-disguised contempt rather than as fellow human beings with feelings, wants and needs.
Key to the checking in process is the act of congratulation – praising people for the things they have done well, and saying it from the heart. It really means so much to be recognised for your achievements, not in a generic appraisal email but in person and in front of your co-workers. This is why, despite the inevitable frustrations that arise in any workplace, I’m so thankful to work in an environment where people genuinely care. Don’t get me wrong, we’re hardly the Waltons of the work world – far from it – but it’s certainly a world away from the hard, corporate environments I’ve worked in before. And you know what? At this stage in my life, that’s more than enough for me.