Yesterday, after two days of proofreading a document created by a colleague, I sent my comments back in an email. I was tired and feeling overworked, and didn’t stop to think how the email would make that person feel – I was just glad to have ticked another task off my long to do list. Today when they responded saying my comments had upset them my initial (tired and overworked) response was to roll my eyes and feel anger bubbling up inside me. But then I stopped, went for a walk outside, took several deep breaths and thought hard about the situation. My email wasn’t rude, per se, but with hindsight it was tactless. The document I’d been critiquing was this person’s baby, so inevitably my seemingly brusque comments were misconstrued as me thinking the entire document was rubbish, which is far from the case.

The incident made me appreciate just how easy it is for small issues in the workplace to turn into much larger ones, simply by virtue of people’s lack of empathy towards one another due to their own personal issues. And, on a much bigger scale than that, how it’s exactly this lack of empathy towards others that leads to hatred – and wars. This issue is particularly pertinent today as the US launches air strikes against IS militants in Iraq, who are currently attempting to murder the Yazidis and Christian minorities whom they have displaced from their homes, in what seems to be verging ever more closely on an act of genocide. What makes these militants – and, for that matter, the Israeli and Hamas fighters in Gaza – think they are better than those they seek to wipe out? Don’t they realise at our core we are all the same: Human beings who are trying to make our way in a conflict-ridden world?

I will never forget the stories I read as a child about the soldiers in the front line during the First World War, who downed their weapons on Christmas Day and came out of the trenches to play games with the opposition; English and German soldiers united in one moment of peace, when just twenty four hours later they would be tearing one another apart.

It makes me sad to think of all the hate in the world, and days like today remind me that I’m not immune to creating animosity myself, even when I don’t mean to. Our moods are not always easy to control, but if we all put a bit more effort into thinking how they affect other people, and appreciating that those people are working through issues of their own, I really think there would be more peace in the world.

Happy Friday everyone – be nice to each other.